Thanks for shopping at TJ Maxx. We want to know how your visit went, and this quick survey is the easiest way to tell us. It takes just a few minutes, and depending on the current promotion, completing it may also enter you into a sweepstakes for a chance to Win $500 Gift.
Before You Begin
Grab your recent TJ Maxx receipt. You’ll need the information printed on it to get started, so keep it nearby while you go through the survey.
Here’s what you’ll want to have ready:
- Your recent TJ Maxx purchase receipt.
- The survey invitation or receipt information printed on it.
- A smartphone, tablet, or computer with internet access.
- A few uninterrupted minutes to answer honestly.
If your receipt doesn’t include survey information, this particular visit may not qualify. Not every receipt includes one, and that’s normal.
How the Survey Works
The process is simple and shouldn’t take more than a few minutes from start to finish.
- Enter your receipt details. Store number, date, and transaction information, whatever this page asks for.
- Answer the questions honestly, based on your actual recent visit.
- Rate your experience, including product selection, store cleanliness, and checkout speed.
- Add specific comments where you can. Detailed feedback helps us understand exactly what worked and what didn’t.
- Submit your responses.
- Enter the sweepstakes opportunity, if one is currently available. This step is separate from the feedback itself.
- Save your confirmation for your records.
What We Ask About
Our questions cover the parts of your visit that matter most to us and to future shoppers:
- Product availability and selection
- Store cleanliness and organization
- Employee friendliness and helpfulness
- Checkout speed
- Pricing and overall value
- Overall satisfaction with your visit
- Whether you’d shop with us again
Please answer based on your specific visit rather than a general impression. If something stood out, whether an associate went out of their way to help you find something or a section felt disorganized, tell us about it directly. That kind of detail is what actually helps us improve.
About the Win $500 Gift Opportunity
Completing this survey may make you eligible for entry into a sweepstakes offering a chance to Win $500 Gift. We want to be transparent about how this works.
The survey itself is separate from the sweepstakes. Filling out the questions provides your feedback. If you meet the eligibility requirements and complete the entry information, your response may also be counted as an entry into the current drawing.
Winning is not guaranteed simply because you completed the survey. A winner is selected according to our official rules, and eligibility, entry limits, and prize details can vary by promotion. For full details, please review the current official TJ Maxx sweepstakes rules linked at the bottom of this page.
Eligibility
To participate, you’ll generally need a valid, recent TJ Maxx receipt with the required survey information. Additional conditions, including age and residency requirements, are outlined in our official rules.
We recommend reviewing those rules directly rather than assuming eligibility, since terms can be updated periodically. Employees and their immediate family members are typically not eligible to participate.
Each qualifying receipt generally allows for one survey submission. If you visit us again with a new receipt, you’re welcome to complete the survey for that separate visit too.
Tips for a Smooth Experience
A few things that help the process go quickly and accurately:
- Double-check your receipt information before entering it. A single incorrect digit can cause an error.
- Complete the survey while your visit is still fresh in your memory.
- Be specific in your comments rather than relying only on rating scales.
- Confirm your contact information is correct if you’re completing an entry, in case you’re selected.
- Save your confirmation details after submitting.
If You Run Into a Problem
The page won’t load. This is often a temporary connection issue or high traffic. Wait a moment and try again.
Your receipt information isn’t accepted. Re-check the numbers on your receipt carefully. Even a small typo can cause a rejection.
The survey seems to have expired. Survey invitations are typically valid for a limited window after your purchase. You may need a more recent receipt.
Your browser is behaving unexpectedly. Try switching browsers or clearing your cache.
You accidentally closed the page before submitting. You’ll likely need to start over with the same receipt, provided the code hasn’t expired.
If none of these steps resolve your issue, please reach out through our customer support channels.
Frequently Asked Questions
Do I need a receipt to take this survey? Yes, a recent TJ Maxx receipt with the required survey information is generally needed.
How long will this take? Most shoppers complete the survey in just a few minutes.
Will I definitely win the $500 Gift if I finish the survey? No. Completing the survey may make you eligible for entry, but winning is determined through our official rules, not guaranteed by participation alone.
Can I take this survey more than once? Typically, each qualifying receipt allows for one survey entry. Refer to our official rules for exact entry limits.
Where do I find the required information on my receipt? It’s usually located near the bottom of your receipt, though placement can vary slightly.
Who can I contact with questions about my entry? Our customer support team can help with specific questions, and our official rules cover complete terms.
Thank You
We genuinely appreciate you taking the time to share your experience. Your feedback helps us understand what’s working well and where we can do better, whether that’s product selection, store organization, or how our employees treat you.
Every shopper who takes a few minutes to answer honestly is helping shape what future TJ Maxx visits look like, for you and for everyone who walks through our doors after you.
If your receipt qualifies, we hope you’ll also get a fair shot at the Win $500 Gift sweepstakes as a small thank-you for sharing your honest thoughts. Please review our official rules for complete eligibility and prize details.
Ready to begin? Enter your receipt information above to get started.